Customer service
How to make a claim
If you need to make a claim, please follow these simple steps:
1. Call us on 1300 573 477 and our customer service team will be happy to help. When you call, please have your policy number and a pen to hand.
2. We’ll talk you through your options and help you book a repair or arrange a replacement.
3. For repairs, you’ll be able to deal directly with the repair agent to arrange a time that suits you. For replacements, we’ll arrange for collection or delivery as soon as possible.
Domestic and General Theft and Burglary Claim Form
2. We’ll talk you through your options and help you book a repair or arrange a replacement.
3. For repairs, you’ll be able to deal directly with the repair agent to arrange a time that suits you. For replacements, we’ll arrange for collection or delivery as soon as possible.
Domestic and General Theft and Burglary Claim Form