What we do for manufacturers
Partner with us
To find out how we can help your manufacturing business
Manufacturers across the globe choose us for our experience in tailoring warranty and insurance solutions to suit their customers’ unique needs.
With each solution created to meet your specific customers’ needs, we use our expertise and services to drive improved customer experience, loyalty and revenue.
With monthly payment options customers have more flexibility to manage changing needs and budgets, ensuring you maintain an on-going revenue stream.
If we can’t repair a customer’s appliance, we’ll replace it with a new appliance of the same or similar specifications to broken down appliance. In situations where a comparable appliance is not available, customers will be offered a store credit to either partly or fully pay for a replacement appliance of their choice.
Tech support and customer queries are handled by our local team of experts in Melbourne.
Our range of solutions provides the right cover for your customers whether their appliance is in or out of warranty.
We have an approved repair network with over 2,500 repairers that covers 99.6 % of postcodes within lOOkms of a capital city in Australia.
We manage the end-to-end customer journey from registration to retention, letting customers access services over the phone, by mail or online.
We treat all customer information with care, ensuring high levels of data security and compliance with Australian law and regulation.