Partner with us

To find out how we can help you give your customers the best possible experience and help your business grow

Email: Partner enquiries

Whether you’re looking to improve retention, generate new revenue streams or enhance your services, we can work with you to create tailored solutions based on the needs of your customers.

We partner with major retail brands, manufacturers and approved repair agents to provide specialist warranty and insurance services that take the worry out of breakdowns.

Our partners benefit from our expertise in customer data acquisition, marketing, customer service and our comprehensive repair network.

From point of sale products to the repair process, we ensure your customers get a great experience.

  • In 2016, we replaced over 10,000 appliances worth millions of dollars

    In 2016, we replaced over 10,000 appliances worth millions of dollars

    Based on validated numbers and value of replacements for 2016.
  • We have won the Australian Business Award for Service Excellence nine years in a row

    We have won the Australian Business Award for Service Excellence nine years in a row

    We deliver outstanding customer service nationally, and have won this award every year from 2011-2019
  • We have more than 2,500 repair agents covering Australia

    We have more than 2,500 repair agents covering Australia

    Based on number of repair agents on book as of February 2019.

Manufacturers

We have more than 50 years' experience partnering with domestic appliance and electronics manufacturers around the world. Our products and services give customers peace of mind by taking the worry out of breakdowns.

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Retailers

We partner with major retail chains and independent stores to provide specialist warranty and insurance services that offer great customer value. Our products drive increased customer loyalty and business growth.

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Repair network

Our award-winning network of approved repair agents is fully supported by manufacturers and can serve 99.6%* of Australians.

*Service coverage calculation is based on number of repairs per month with less than one per month ‘GAP’ area (where a repair agent is unavailable).

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