What we do for retailers
Partner with us
To find out how we can help your retail business
Our partners leverage our service infrastructure, which enables us to provide specialist solutions to support long terms customer loyalty.
Our ability to tailor solutions for different partners means we can evolve products and services to meet changing needs of their customers.
We also have teams dedicated to increasing in-store attachment, sharing best-practice throughout our business for the benefit of our partners.
We offer a comprehensive range of services to support your point of sale programs. They’re tailored for you, which means you can increase revenue and improve customer satisfaction and loyalty.
Our Melbourne-based contact centre provides service and support for customers and businesses alike, handling requests and questions online, over the phone and through the post.
Technical support and customer queries are handled at our Melbourne based contact centre, ensuring the best possible customer experience.
We have the technical expertise to ensure intelligent and secure management of customer data.
We offer insurance policies that provide cover for the lifetime of your customers’ appliances creating lasting relationships with your customers. Plus, with monthly payment options for your customers they have more flexibility for managing their budgets.
Monthly payment options generate new and on-going revenue while giving your customers the flexibility they want.
Customer satisfaction is very important to us. Retailers choose to work with us because of our award-winning repair and replacement services. It’s the excellent service offered by our repair network that helps customers build greater trust and loyalty with you.